Frequently Asked Questions

1.What are the main products you sell?

Construction Machine / Farming Equipment / Forklift / aftermarket parts compatible with leading brands: 

Bobcat, Case, CAT, Daewoo, Doosan, Hitachi, Hyundai, JCB, John Deere, Kobelco, Komatsu, Kubota, New Holland, Sumitomo, and Volvo ect.

2.Are your products original, OEM or sub-factory parts?

We offer various high-quality parts to fit your needs and budget:

Original Parts: Genuine parts for the best fit, performance, and durability—expensive priced.

OEM Parts: Same quality as original parts but more affordable, sold under a different brand.

Aftermarket Parts: Cost-effective, third-party options with comparable performance.

Need help choosing? Our support team is here to guide you!

3.How to confirm that the parts match my equipment?

Provide the original part number for the most accurate match.

If the part number is unavailable, share the brand, engine model, and serial number (found on the nameplate or manual)

Unsure? Share your details with our support team, and we’ll confirm compatibility.

We guarantee the right part for your equipment every time!

4.What payment methods do you support?

PayPal, bank transfer and credit card are our main payment methods.

5.What logistics company do you work with?

DHL;FEDX;UPS;USPS

6.How to calculate the delivery time and shipping cost?

Delivery Time: Typically 1-3 working days (excluding customized products). The tracking number will be provided once shipped.

Shipping Cost: When placing an order, the system will automatically calculate for you.
Based on your address, package weight/size, and shipping method. Confirm costs with our team before payment.

7.What should I do if I receive incorrect or damaged accessories?

Please contact us immediately and provide your order number and detailed information/photos of the issue.
Once verified, we will guide you through the exchange process.