Privacy Policy

This privacy policy details how Urturbo.com uses and protects any information you provide to Urturbo.com when you use this website. Urturbo is dedicated to safeguarding your privacy. If we request that you supply certain information that can identify you while using this website, rest assured that it will only be used in line with this privacy statement. Urturbo may update this policy periodically by making changes to this page. You should check this page regularly to ensure you're content with any alterations.

What We Collect

We might gather the following types of information:

• Name

• Contact information, including your email address

• Demographic details such as your postcode, preferences, and interests

• Other information relevant to customer surveys and/or offers

For a comprehensive list of the cookies we collect, refer to the List of Cookies We Collect section.

What We Do with the Information We Gather

We need this information to understand your needs and offer you a better service. Specifically, we use it for the following reasons:

• Internal Record - Keeping: To maintain organized records for smooth business operations.

• Product and Service Improvement: We analyze the information to enhance our products and services.

• Promotional Emails: We may send you promotional emails about new products, special offers, or other relevant information that we think you might find interesting, using the email address you provided.

• Market Research: From time to time, we may use your information to contact you for market research purposes. We may reach out via email, phone, fax, or mail.

• Website Customization: We use the information to customize the website according to your interests, providing you with a more personalized experience.

Security

We are committed to keeping your information secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to protect and secure the information we collect online. This includes measures such as data encryption, access controls, and regular security audits.

How We Use Cookies

A cookie is a small file that requests permission to be placed on your computer's hard drive. Once you consent, the file is added, and the cookie helps analyze web traffic or notifies you when you visit a specific site. Cookies enable web applications to recognize you as an individual. The web application can then adjust its operations based on your needs, preferences, and browsing behavior by collecting and remembering information about your choices.

We use traffic log cookies to determine which pages are being used. This helps us analyze web page traffic data and improve our website to better meet customer needs. We only use this information for statistical analysis, and then the data is removed from the system.

Overall, cookies assist us in providing you with a better website. They allow us to monitor which pages you find useful and which ones you don't. A cookie does not give us access to your computer or any information about you beyond the data you choose to share with us. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually adjust your browser settings to decline cookies if you prefer. However, this may limit your ability to fully utilize the website's features.

Links to Other Websites

Our website may contain links to other websites that might interest you. However, once you click these links and leave our site, please note that we have no control over those other websites. Therefore, we cannot be held responsible for the protection and privacy of any information you provide while visiting those sites, and those sites are not subject to this privacy statement. You should be cautious and review the privacy statement applicable to the specific website you visit.

Controlling Your Personal Information

You can choose to limit the collection or use of your personal information in the following ways:

• Opt - Out of Direct Marketing: When filling out a form on the website, look for the checkbox that allows you to indicate that you do not want your information to be used for direct marketing purposes.

• Change Marketing Preferences: If you previously agreed to us using your personal information for direct marketing, you can change your mind at any time. Simply write to or email us at [email protected].

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are legally required to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting, but only if you've informed us that you're okay with this.

Under the Data Protection Act 1998 (or relevant data protection regulations), you can request details of the personal information we hold about you. A small fee may be charged. If you would like a copy of the information, please write to [email protected].

If you believe that any information we have about you is incorrect or incomplete, please write to or email us at the above address as soon as possible. We will promptly correct any inaccurate information.

List of cookies we collect

The table below lists the cookies we collect and what information they store.